At Hatke Style, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how Hatke Style collects, uses, stores, shares and protects your information when you visit our website, browse our products, create an account, place an order, contact us, or otherwise use our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. About This Privacy Policy
This Privacy Policy applies to information collected through:
- Our website
- Online orders and purchases
- Customer accounts
- Contact forms
- WhatsApp or other communication channels
- Customer support interactions
- Marketing campaigns
- Social media interactions
- Other services provided by Hatke Style
2. Information We Collect
Depending on how you interact with our website, we may collect the following information.
A. Personal Information
When you place an order, create an account, contact us, or request our services, we may collect:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- City, state and PIN code
- Company or organization name, where applicable
- Order details
- Communication preferences
B. Payment Information
When you make a payment, payment information may be processed by our third-party payment gateway or payment service provider.
Hatke Style generally does not directly store your complete credit card, debit card, UPI PIN, banking password or other sensitive payment credentials.
Payment information is handled according to the privacy and security practices of the relevant payment service provider.
C. Order Information
We may collect information relating to your purchases, including:
- Products ordered
- Product size and colour
- Quantity
- Customization details
- Printing or embroidery requirements
- Order value
- Payment status
- Delivery status
- Return, refund or exchange information
D. Information You Provide for Customized Products
If you request customized T-shirts, hoodies, uniforms, embroidery, printing or other personalized products, we may collect information such as:
- Names
- Logos
- Artwork
- Images
- Text
- Company information
- Event information
- Other customization instructions
You are responsible for ensuring that you have the necessary rights and permissions to provide any logo, artwork, image, text or other material submitted to us.
E. Technical Information
When you visit our website, certain information may automatically be collected, such as:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location information
- Pages visited
- Time spent on pages
- Referring website
- Website interactions
- Device and browser information
This information may be collected through cookies, analytics tools and similar technologies.
3. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Deliver products to you
- Process payments
- Provide customer support
- Respond to enquiries
- Manage your customer account
- Process returns, refunds and exchanges
- Provide customized products
- Communicate about your order
- Send order confirmations and delivery updates
- Improve our website and services
- Understand customer behaviour and preferences
- Prevent fraud and misuse
- Maintain website security
- Analyse website performance
- Run advertising and marketing campaigns
- Send promotional communications where permitted
- Comply with applicable legal and regulatory requirements
4. Cookies and Similar Technologies
Hatke Style may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Maintain login sessions
- Understand website usage
- Measure advertising performance
- Improve website functionality
- Provide relevant marketing and advertising
Some cookies are necessary for the website to function properly, while others are used for analytics, advertising or performance measurement.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
5. Analytics Services
We may use third-party analytics and measurement tools, such as Google Analytics, to understand how visitors use our website.
These services may collect information about website visits, device information, traffic sources, interactions and other usage data.
We use this information to understand website performance and improve the customer experience.
6. Advertising and Marketing
Hatke Style may use advertising and marketing technologies provided by third parties, including platforms such as Meta and Google, to:
- Promote our products
- Measure advertising performance
- Understand campaign results
- Reach relevant audiences
- Show advertisements based on previous website interactions, where permitted
These platforms may use cookies, pixels, identifiers or similar technologies in accordance with their own privacy policies.
You may have options to control certain advertising preferences through the respective advertising platform or your device/browser settings.
7. WhatsApp and Other Communication Channels
If you contact Hatke Style through WhatsApp, phone, email, social media or other communication channels, we may use the information you provide to:
- Respond to your enquiry
- Provide product information
- Share quotations
- Process orders
- Provide customer support
- Send relevant order or service updates
If you voluntarily provide your phone number or contact information for communication, you consent to us using that information for the purpose for which it was provided, subject to applicable law.
8. Sharing of Information
We do not sell your personal information as a product.
However, we may share necessary information with trusted third parties where required to provide our products and services.
These may include:
Payment Service Providers
Payment providers may process payment-related information to complete transactions.
Shipping and Logistics Partners
We may share necessary information such as:
- Name
- Mobile number
- Shipping address
- PIN code
- Order details
with courier and logistics partners for delivery.
Technology and Service Providers
We may use third-party providers for services such as:
- Website hosting
- Website maintenance
- Analytics
- Marketing
- Advertising
- Customer communication
- Email/SMS/WhatsApp communication
- Payment processing
- Security
- CRM and business management
Such providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.
Legal Requirements
We may disclose information where reasonably necessary to:
- Comply with applicable laws
- Respond to legal requests
- Protect our rights or property
- Prevent fraud or abuse
- Protect the safety and security of our users or services
9. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
Hatke Style is not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policies of those third parties before providing them with personal information.
10. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Processing orders
- Providing customer support
- Maintaining business records
- Handling returns and refunds
- Accounting and taxation
- Resolving disputes
- Preventing fraud
- Complying with legal obligations
When information is no longer required, it may be securely deleted, anonymized or otherwise disposed of where reasonably practicable.
12. Your Rights
Depending on applicable law, you may have rights relating to your personal information, which may include:
- Requesting access to certain personal information
- Requesting correction of inaccurate information
- Requesting deletion of certain information
- Requesting information about how your data is processed
- Withdrawing consent where processing is based on consent
- Opting out of certain promotional communications
Some information may need to be retained where required for legal, accounting, security or legitimate business purposes.
To exercise a privacy-related request, please contact us using the details provided below.
13. Promotional Communications
If you receive promotional emails, SMS, WhatsApp messages or other marketing communications from us, you may request to stop receiving such communications.
You may unsubscribe by:
- Using the unsubscribe option where available
- Contacting us directly
- Replying to the relevant communication where applicable
Please note that even after opting out of marketing communications, you may continue to receive essential transactional communications relating to your orders, payments, deliveries, returns or account.
14. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
15. Data Provided by Customers
If you submit any personal information, logo, artwork, photograph, design, text or other content to Hatke Style for customization or other services, you confirm that you have the necessary rights or authorization to provide such content.
Hatke Style is not responsible for disputes arising from unauthorized use of third-party intellectual property or personal information submitted by a customer.
16. Business Transfers
If Hatke Style is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The updated version will be published on this page with a revised Last Updated date.
We encourage you to review this page periodically.
18. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
Hatke Style
Email: hatkestyle.official@gmail.com
Website: hatkestyle.com
Subject: Privacy Policy / Data Request
We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period.
19. Acceptance
By accessing or using the Hatke Style website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.